Privacy Policy | F5 Exterior Cleaning

Effective Date: March 13, 2025

1. Introduction

This Privacy Policy describes how F5 Exterior Cleaning, located at 367 Cherrydale Ave, Front Royal, VA 22630, collects, uses, and shares your personal information when you visit our website at [Your Website Address] or use our services. By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personally Identifiable Information (PII):

We may collect PII such as your name, email address, phone number, and physical address when you voluntarily provide it to us, such as when contacting us through our website or scheduling a service.
Non-Personally Identifiable Information (Non-PII):

We may automatically collect Non-PII, such as your IP address, browser type, device type, and pages visited, through cookies and other tracking technologies.
Cookies:

We use cookies to improve your experience, personalize content, and analyze website traffic. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features of our website.
Service-Related Information:

We may collect information related to the services you utilize, such as the type of service requested, date and time of service, and any specific instructions provided.

3. How We Use Your Information

To Provide Services:

We use your PII to fulfill your service requests, such as scheduling appointments, sending confirmations, and providing the services you have requested.
To Communicate with You:

We may use your contact information to communicate with you about your service, answer your questions, and provide updates or promotions.
To Improve Our Services:

We may use Non-PII to analyze website traffic, identify areas for improvement, and personalize your experience.
For Legal Compliance:

We may retain and use your information as required by law or to comply with legal processes.

4. How We Share Your Information

Third-Party Service Providers:

We may share your PII with third-party service providers who assist us in providing our services, such as payment processors or email marketing platforms. These providers are required to protect your information and use it only for the purposes for which they are engaged.
Legal Requirements:

We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
Business Transfers:

In the event of a business transfer, such as a merger or acquisition, we may transfer your information to the acquiring entity.

5. Your Rights

Access: You have the right to access your PII that we hold.
Correction: You have the right to request that we correct any inaccuracies in your PII.
Deletion: You have the right to request that we delete your PII.
Opt-Out: You can opt-out of receiving marketing communications from us.

6. Data Security

We take reasonable measures to protect your PII from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your information.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect PII from children under 13.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you if the changes are material.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at (540)660-5698.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Commonwealth of Virginia.